FAQ
SERVICE
When does the increase start?
It depends on what is indicated in the service description. Generally, it starts within a maximum of 24 hours. You will receive an email notification when it begins.
Can I keep my profile private?
No, your profile must be public for the entire delivery period.
What happens if I enter the wrong link?
The outcome depends on the type of service purchased and the nature of the error in the provided link. If the link is completely incorrect or not traceable to any visible content, the order is automatically suspended, and a member of our team will try to contact you using the contact details provided during purchase to allow for timely correction. If, on the other hand, the link is valid but incorrect for the type of service requested; for example, if a profile link is entered instead of a post link for a request for likes or comments, the system will process the last public content available. In this latter case, the order will still be processed, and it will not be possible to request either a refund or a subsequent reprocessing, as the delivery will be considered regularly completed.
How do I know if the service has been activated?
You will receive a confirmation email and will see the increase gradually start.
Is it possible to schedule delivery for a specific time?
Only with some packages. Contact us on WhatsApp for personalized planning.
GUARANTEE
How does the guarantee work?
We guarantee the purchased number. In case of drops below the target, we will provide replenishment.
What does limited guarantee mean?
It is valid for a defined period, such as 30 or 60 days, as indicated in the package.
What does unlimited guarantee mean?
Replenishment will be available forever. It is only valid for services where specified.
How is the guaranteed target measured?
At the start, we save the current number, and we guarantee the initial sum + purchased quantity.
What happens if I exceed the target with other services?
We do not provide replenishments for drops that remain above the original target. We recommend not overlapping multiple providers.
DATA AND SECURITY
Are credit card details saved?
No. All payments are securely managed by PCI and SSL certified circuits.
Can people find out I made a purchase?
No, everything is anonymous. No names or references are disclosed.
Do you use my personal data?
No, data is only used to complete the order and is not shared with third parties.
How can I delete my data?
Write to us via email or WhatsApp and we will remove all references related to your profile.
Do you have access to my social media?
No, no password or direct access is ever required or necessary for the service.
SUPPORT
How can I contact you?
You can write to us via WhatsApp, Email, Telegram, or Instagram. We are always available.
How quickly do you respond?
We typically respond within 0-24 hours on WhatsApp. Via email, within 48 business hours.
Can I receive assistance after purchase?
Yes, even after service delivery, you can contact us for any support.
Do you have a phone number?
No, support is provided only through digital channels to ensure traceability and guaranteed response times.
Can I modify an order that has already been submitted?
If the service is not yet active, it is possible to do so by immediately writing to support.
RESPONSIBILITY
Are you responsible for how I use the services?
No. The customer is solely responsible for how they use the purchased services.
Can social media penalize me?
As specified in our terms, every purchase is made knowingly, and we cannot guarantee the absence of penalties from social media platforms.
Can I use the services for contests or competitions?
No. It is forbidden to use the services to manipulate voting or participation in prizes.
Does CameCompany provide legal guarantees?
The services are digital and governed by internal terms visible at the time of purchase.
What happens if I use a service on prohibited content?
We reserve the right to block the provision of services on inappropriate, illegal, or content that violates the policies of reference platforms, such as Instagram, Facebook, TikTok, etc. This also includes harmful, discriminatory, sexually explicit content, or content related to copyright infringements or fraudulent activities. In these cases, no refunds are provided.
Do you have more questions?
Contact Us
