Let’s set the stage for Instagram’s direct message (DM) glitch. You’ve opened IG for the day and see a notification of a DM from a friend. You click the notification, excited to see what’s new from your friend. Soon after, something goes wrong. Maybe you see an Instagram message disappear, can’t find your thread, or can’t respond to a message.

Whatever the issue, the facts are simple: you’ve run into an Instagram message request problem. These glitches are undoubtedly frustrating, but they don’t have to ruin your social media activity. Came Company has put together a list of some of the most common DM glitches, along with some simple troubleshooting ideas. With these tips, you’ll be back to messaging your contacts in no time.

2 Most Common Instagram DM Mistakes

Every aspiring content creator or social media enthusiast knows that no app is perfect. Despite the best efforts of developers, it is inevitable that occasional issues or bugs will arise. During the beta phase, companies try to fix as many issues as possible before releasing new versions to the public. As you use a version of the app over time, it requires more and more updates and improvements.

Instagram and similar apps are constantly evolving to keep up with user trends, global issues, and new technologies. Each of these factors can impact Instagram’s functionality on a given day. Sometimes apps have widespread issues that affect millions of users, and Instagram’s Direct Message (DM) feature is no exception.

While it can be frustrating, there is a silver lining: You are not alone. The more people who encounter a problem, the faster the Instagram team works to fix it. Being part of a well-documented problem often makes it easier to solve.

Here, Came Company has compiled the most common reasons why Instagram DMs are not working. From photo issues to keyboard issues, here’s where to start troubleshooting. One notable issue is when Instagram messages are not loading, which can interrupt communication. Read on to learn more about these issues and the most effective ways to fix them.

1. Understanding the Instagram DM "Seen" Anomaly

A common issue for many Instagram users is the "Instagram DM seen glitch." This issue can be frustrating. When opening a DM, a message from hours or days ago appears, not the most recent one. Even after reading the message and exiting the chat, the message continues to show as unread. To fix this, users need to go back into the conversation and swipe up to reach the most recent messages.

This issue not only disrupts the flow of conversations, but also the way users manage their time and interactions on the app. Came Company recommends some measures to solve this problem:

1. Restart the app: Sometimes, simply closing and reopening Instagram can fix minor issues.
2. Instagram Update: Make sure your version of IG is up to date, as updates often include bug fixes for these issues.
3. Clear cache: On Android devices, you can clear Instagram cache, which may solve the problem.

If these steps don't work, Came Company recommends reporting the issue to Instagram's support team. This will help highlight the issue and speed up resolution.

You should also check if you or the person you are messaging is using “Void Mode.” This setting allows you to send DMs that expire or make an Instagram message disappear after it has been viewed.

2. How to Fix Instagram DM Anomaly: When DMs Crash on Opening

A freezing issue when clicking a direct message on Instagram can interrupt your social media interactions. Came Company recommends trying a few strategies to resolve the issue. First, restarting your device can often fix minor issues that cause IG to freeze. If the problem persists, make sure your app is up to date.

If updating doesn’t fix the problem, consider uninstalling and reinstalling Instagram. This process can resolve deeper issues by deleting corrupt files and refreshing the data stored in the app. Also, check your internet connection; a weak or unstable connection could cause the app to freeze. Came Company suggests switching from Wi-Fi to cellular data to determine if connectivity issues are at play.

How to Fix Instagram DM Keyboard Problem

In 2018, many Instagram users faced a problem with typing DMs on Instagram. At that time, Came Company analyzed the situation, which was solved by closing all background apps and reopening Instagram. Since then, Instagram has been updated several times and these problems have been mostly solved.

However, if the problem persists, it may be a problem with the device and not the application. In this case, Came Company recommends contacting an authorized repair center.

How to Fix Instagram DM Error: 4 Common Troubleshooting Methods

Came Company has looked at some ways to fix the main Instagram DM problems and offers you quick fixes:

1. Exit the app and clear the cache : If you are having a problem with DMs, try closing the app completely. Then, after a minute, reopen the app. If the problem persists, clearing the cache may solve the problem.
2. Check for Receiver Problems : Sometimes the problem might be with the person receiving the message, so check if other people can receive your DMs.
3. Keeping track of Instagram DM daily limits : Instagram imposes daily limits to prevent abuse and spam. If you have reached the limit, you will have to wait until the next day.
4. Check if Instagram is having system problems : Check online for reports of Instagram outages.

Final Thoughts: Staying Connected with Came Company

Instagram DM glitches can be frustrating, but with the help of Came Company, you can fix them quickly. Came Company helps you manage your Instagram profile, offering solutions for technical issues and strategies to grow your following organically. Start growing and gaining Instagram followers with Came Company today!